Privacy Statement

Effective Date: 5/18/25 Jurisdiction: Dehri Contact Email: support@ganpati.art

SECTION 1 – INFORMATION COLLECTION

When you purchase from Shri Ganpati Art, we collect personal information such as your name, address, phone number, and email address as part of the transaction process.

While browsing, we automatically receive your Internet Protocol (IP) address to understand your device type, location, and browser preferences.

Additionally, we may collect session data, preferences, and browsing activity to enhance your shopping experience.

🔄 Data Retention: We retain order, invoice, and account-related data for a minimum of 6 years as required by law and for customer support or analytics purposes.

SECTION 2 – CONSENT

How do you give consent? By providing personal details for a transaction, verifying payment, placing an order, or requesting delivery, you consent to us collecting and using this data for the specific transaction.

Clicking “Place Order” signifies agreement with our Terms and Conditions and this Privacy Policy, even if a checkbox confirming acceptance is pre-selected.

For marketing or secondary purposes, we will either seek explicit consent or provide opt-out options.

How to withdraw consent? You may withdraw your consent at any time by contacting support@ganpati.art

SECTION 3 – DISCLOSURE

Personal information may be disclosed only if required by law or upon violation of our Terms of Service.

SECTION 4 – PAYMENT SECURITY

We use Razorpay to process payments. Razorpay encrypts payment data following PCI-DSS standards, ensuring secure processing.

🔄 Compliance: Razorpay complies with PCI-DSS and other applicable financial regulations. Their terms can be reviewed at https://razorpay.com.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers (e.g., payment processors, logistics partners) only access necessary data to fulfill their services. Shri Ganpati Art is not responsible for how they handle your data—please review their privacy policies separately.

Redirected transactions to external sites will be governed by their privacy terms.

SECTION 6 – DATA SECURITY

We implement industry best practices to protect your personal information against unauthorized access, misuse, or loss.

SECTION 7 – COOKIES

Cookies help personalize user experience by storing session details and tracking preferences. Types may include:

• Functional cookies (e.g., login and cart)

• Analytics cookies (e.g., Google Analytics)

• Advertising cookies (if applicable)

Users can disable cookies via browser settings.

SECTION 8 – AGE OF CONSENT

By using Shri Ganpati Art’s website, you affirm that you are of legal age or have parental consent.

SECTION 9 – POLICY CHANGES

We reserve the right to update this policy at any time. Changes will be effective upon publication.

In case of an acquisition or merger, user data may be transferred to the new entity.

SECTION 10 – USER RIGHTS

Users have the right to: ✔ Access their stored personal data ✔ Correct inaccurate information ✔ Request deletion of personal data (subject to legal exceptions) ✔ Opt out of marketing communications

To exercise these rights, contact support@ganpati.art

SECTION 11 – GRIEVANCE REDRESSAL

We comply with India’s Information Technology Act regarding sensitive personal data (e.g., financial and identification details). Such data is securely stored and used only when necessary.

Email: support@ganpati.art Address: Shri Ganpati Art, Ayar Kotha, Dehri, Bihar

SECTION 12 – DIGITAL CONSENT AT CHECKOUT

Clicking “Place Order” digitally confirms acceptance of our Terms & Privacy Policy, serving as a legally binding agreement. This digital consent is recorded for compliance purposes.

QUESTIONS & CONTACT INFORMATION

For queries, modifications, or complaints, email support@ganpati.art